Information We Collect and Store When You Give Feedback
If you choose to give us feedback on the web site via electronic mail (or if you request additional information from TIB), you will be asked for your name and address and will have the option of providing other information, such as your profession. If you send information to TIB, we will consider that to be your consent for TIB to use the information collected from the message consistent with this policy.
If you provide your name and other information, TIB will maintain the information to process your request or inquiry. TIB employees will see the information in the course of their official duties. In limited circumstances, such as requests by the Government of Tanzania or pursuant to a court order, we may be required by law to disclose information you submit.
Please note that e-mail and feedback through the submission of a form is not necessarily secure against interception, and that e-mail and other feedback mechanisms in this web site are not encrypted. If your communication is very sensitive, or if it includes personal information like your bank account or information that is regarded as confidential, you might want to send it by postal mail instead of e-mail or the feedback form.
How We Use the Information
Tanzania Investment Bank uses the information that is collected automatically and the additional information that you may provide to measure the volume of requests for specific web-site pages, to improve the web site, and to be responsive to user needs and inquiries. TIB may use the IP address information to monitor unusually heavy activity from a single address.
Although questions, comments, and other communications that we receive generally are not retained as permanent records, please note that it is possible that any mail--electronic or paper--that we receive could become part of the permanent record of Tanzania Investment Bank, if the mail is part of materials that are scheduled for permanent retention.
Security of the Web Site
For the security of our site and to ensure that the site remains available to all users, TIB employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. See the Board's Disclaimer for additional information on this issue.
How to Contact us about the Web Site
If you have a question about the way your information is used in connection with this web site or about TIB and information practices, you may send a letter to:
TIB Web Site Management Information Systems
Samora Avenue/Zanaki Street Plot no. 53/40
P.O Box 9373
Dar es Salaam